Incompatibility between Geotargeting and Advanced Targeting

Mar 19 (6 months ago)
lian00 wrote
Hello, if I activate Advanced Targeting plugin for Popup Builder, Geotargeting plugin doest not work anymore (country selection just disappear).
Reply
7 Answers
Mar 20 (6 months ago)
Ani agent wrote
Dear User,<br /> <br /> Could you, please, provide more details about your issue?<br /> Please, share a screenshot of your popup settings and a URL with your popup so we can see the problem live.
Mar 20 (6 months ago)
lian00 wrote
Thanks for your quick answer.<br /> <br /> The problem is very simple : on a test site (no other plugins), I activate Popup Builder and Popup Builder Geo Targeting and I can choose a country for condition. If I activate Popup Builder Advanced Targeting, country does not show anymore in condition’s choices. The problem occurs for a fresh new popup without any other popup settings. I can create for you an admin membership if you give me an email.
Mar 20 (6 months ago)
Ani agent wrote
Dear User,<br /> <br /> Please, try to deactivate and reactivate the extension and the main plugin.<br /> If this doesn't solve your issue, please, create a temporary user with the following email address so our developer can check the issue on your side: support@sygnoos.com
Mar 20 (6 months ago)
lian00 wrote
No difference after desactivating/activating : I created an admin with your email, you should get the mail.
Mar 20 (6 months ago)
Ani agent wrote

Dear Lian,

Your extensions should be updated, this may be the reason for your issue.
Please, go to your popup-builder.com account, get the license keys and activate on your site.

Here's how you should add the license key:
1. Go to the Popup Builder menu -> License

2. Add your License key here and "Activate" it:

 

After this, you can update the extensions. Let us know after you check this.
 

Mar 20 (6 months ago)
lian00 wrote
OK, thanks, it’s fixed. I did not imagine the version I downloaded was not the last one.
Mar 20 (6 months ago)
Ani agent wrote
That's great! <br /> Happy to help you! ;-)<br /> We'll be very thankful if you take a moment to leave some good review for us!<br /> Your positive feedback is very important for the development of our plugin!<br /> Here's the link, please:<br /> <a href="https://wordpress.org/support/plugin/popup-builder/reviews/">https://wordpress.org/support/plugin/popup-builder/reviews/</a>