Mobile sizing issues

Apr 29 (5 months ago)
mark wrote
Hi there, I'm using the plugin to open an iframe on the site below:<br /> <br /> <a href="http://cpcorpwp.uksouth.cloudapp.azure.com/our-people/">http://cpcorpwp.uksouth.cloudapp.azure.com/our-people/</a><br /> <br /> This works great on desktop, however on mobile it is giving me a large black area in the popup. Do you have any idea how either:<br /> <br /> A - I can remove the black box area at the bottom so the full popup is shown<br /> <br /> B - I can have the profile images NOT show a popup on mobile, and instead simply open the URL of the iframe as a normal webpage on mobile?<br /> <br /> I've had to set the sizing manually so it nicely fits to the iframe URL size and I'm using the code below:<br /> <br /> &lt;div style=&quot;position:relative;padding-top:100%;background-color:#000000;&quot;&gt;<br /> &lt;iframe src=&quot;http://cpcorpwp.uksouth.cloudapp.azure.com/people-adec/&quot; frameborder=&quot;0&quot; allowfullscreen<br /> style=&quot;position:absolute;top:0;left:0;width:800px;max-width:100%;height:560px;max-height:100%;&quot;&gt;&lt;/iframe&gt;<br /> &lt;/div&gt;<br /> <br /> I've also attached a screenshot of the dimensions setup I have in the popup settings.<br /> <br /> Any help would be much appreciated, thanks!<br /> <br /> <br /> <br />
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4 Answers
Apr 29 (5 months ago)
mark wrote
Sorry just in case it's not clear, I'm triggering the popups when you click the image of the faces.
Apr 30 (5 months ago)
Ani agent wrote
Dear Mark,<br /> <br /> Thank you for reporting the issue!<br /> Please, download the modified version of our plugin here: <a href="https://we.tl/t-iHmtuDOCg8">https://we.tl/t-iHmtuDOCg8</a><br /> Uncheck the &quot;Delete popup data&quot; option in the Popup Builder's Settings section.<br /> Replace the new version with your old one.<br /> <br /> Please, let us know about the results.<br /> The fix will be included in our upcoming updates! ;-)
Apr 30 (5 months ago)
mark wrote
Thanks for coming back so quickly. Unfortunately this doesn't solve the issue. I've tracked it down to Android phones only as it displays ok on Apple phones - however the scrolling of the iframe doesn't work on apple but does on Android ;)
Apr 30 (5 months ago)
mark wrote
Not to worry, I just bought the iFrame addon and it works PERFECTLY! So if anyone else is trying to get this to work - just go and buy the addon as it works perfectly (and much much quicker to setup) than using the iframe code above.<br /> <br /> Awesome plugin thank you, and thanks again for the quick support!<br />